Enjoy Complimentary Worldwide Shipping on orders over $150. Use code NEW10 for 10% off.
Client Services & Concierge

Help Center & FAQ

Find immediate guidance on garment sizing, sustainable textiles, international couriers, and returns.

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All Questions

14 Detailed Articles

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Sizing & Fits

Fit Guide & Measurements

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Shipping & Delivery

Worldwide Timelines

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Returns & Refunds

30-Day Policy

Our tailoring is engineered with modern relaxed ease. Most garments (such as our Heavyweight Cotton Tees and French Linen Shirts) feature a contemporary drop-shoulder drape.

  • For a relaxed modern fit: Select your standard size.
  • For a closer, classic tailored fit: Size down one size.
  • Detailed measurement charts (Chest, Length, Sleeve) are available on every product page.

We offer complimentary worldwide courier shipping on all orders over $150. Orders are prepared in recyclable luxury packaging and dispatched within 24 business hours.

Standard Courier (3–5 Business Days)

$15 or FREE over $150

Express Priority (1–2 Business Days)

$25 flat rate with tracking

If you are not completely satisfied with your purchase, you may return any unworn, unwashed items with original tags attached within 30 days of delivery.

To initiate a return, reach out to our concierge via the Contact Us page with your order number. We will provide an instant pre-paid return shipping label.

Zeravellor works exclusively with certified heritage mills in Portugal, Italy, and Japan. We prioritize 100% GOTS-certified organic cotton, Normandy flax linen, and extrafine Australian merino wool.

All partner ateliers are audited annually to guarantee ethical living wages and zero harmful effluent discharge.

You can use code NEW10 for 10% off your first order, or STYLE20 during seasonal collection edits. Simply enter the code in your Shopping Bag drawer or during Checkout.

We accept all major Credit/Debit cards (Visa, MasterCard, Amex), Apple Pay, Google Pay, and Cash on Delivery.

Machine wash cold (30Β°C / 85Β°F) on gentle cycle with similar colors. Line dry in shade to prevent thermal fiber degradation and preserve drape. Avoid bleach and tumble drying. Low iron or steam if necessary.

As soon as your package leaves our fulfillment center, you will receive an automated dispatch notification with your courier tracking link. Real-time updates are also accessible through our concierge team.

Still Need Assistance?

Our Concierge is Here For You

Speak directly with our fashion stylists, sizing consultants, or fulfillment specialists.

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Email Concierge

Typical response in under 2 hours

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Phone Support

Mon–Sat 9AM–7PM EST

+1 (800) 848-7467
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Showroom Booking

Private styling in SoHo, New York

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